Silent Call Procedure

Silent Call Procedure

Massachusetts 9-1-1 Telecommunicators Can Respond To Silent Calls

If you need to call 9-1-1 and you are unable to speak for reasons such as physical disability, domestic violence, home invasion, no access to a TTY or a language barrier, follow these simple instructions using a touch-tone telephone:

• If you need the Police, press 1.

• If you need the Fire Department, press 2.

• If you need an Ambulance, press 3.

Only available from a wire line touch-tone phone in Massachusetts.